This policy explains how Trackqle handles subscriptions, billing cycles, renewals, payments, refunds, credits, cancellations, taxes, and billing-related account matters.
Last Updated: June 2026
This Billing, Refund & Subscription Policy explains how subscriptions, payments, renewals, credits, cancellations, and billing-related matters are handled for Trackqle services.
By purchasing, subscribing to, renewing, or using paid Trackqle Services, you acknowledge and agree to this Policy in addition to the Trackqle Terms of Service.
Trackqle provides subscription-based software, analytics infrastructure, plugins, integrations, marketing intelligence tools, tracking technologies, and related digital services.
Certain features may also include:
This Policy governs all billing-related interactions with Trackqle unless otherwise agreed in writing.
Trackqle may offer multiple subscription plans that vary based on:
Subscription details displayed at the time of purchase form part of the applicable agreement.
Trackqle reserves the right to modify plan structures, pricing, feature allocations, usage limits, and included services at any time.
Trackqle currently offers subscription plans designed for individuals, businesses, agencies, and organizations. Available plans, features, pricing, usage limits, and included services are displayed on the Trackqle pricing page and may change from time to time.
Subscriptions may be billed:
Unless otherwise stated:
Customers are responsible for ensuring payment methods remain valid and up to date.
To maintain uninterrupted access, subscriptions may renew automatically at the end of each billing cycle.
By subscribing, you authorize Trackqle to automatically charge the applicable subscription fees using the payment method on file.
Renewal charges may reflect:
Customers may disable automatic renewal before the next billing cycle through account settings or by contacting support.
Trackqle may accept payment through third-party payment processors and billing providers.
Accepted methods may include:
Trackqle does not directly store full payment card details unless explicitly stated. Payments are processed through secure third-party providers subject to their own terms and policies.
If a payment fails, Trackqle may:
Trackqle reserves the right to suspend or terminate accounts with unresolved billing issues. Customers remain responsible for outstanding balances even if services are suspended.
Customers may upgrade or downgrade subscription plans subject to platform availability.
When upgrading:
When downgrading:
Downgrades generally take effect at the next billing cycle unless otherwise specified.
Certain Trackqle features may use credits or usage-based allocations.
Examples may include:
Credits may be allocated by subscription plan, purchased separately, expire after a defined period, vary by region or promotion, and be subject to fair usage limitations.
Unused credits are generally non-refundable and non-transferable unless required by law. Trackqle reserves the right to modify credit structures, pricing, expiration rules, and usage logic at any time.
Because Trackqle provides digital software services, analytics infrastructure, and platform access, refunds are generally limited.
Unless otherwise required by law, the following are typically non-refundable:
Refund requests may be reviewed on a case-by-case basis for duplicate billing, accidental charges, verified unauthorized transactions, or technical billing errors directly caused by Trackqle.
Submitting a refund request does not guarantee approval. Trackqle reserves sole discretion regarding refund determinations.
Trackqle may offer:
Unless otherwise stated, trial periods may convert into paid subscriptions upon expiration if auto-renewal is enabled, promotional credits have no cash value, and trial limitations may apply.
Trackqle reserves the right to modify or discontinue promotions at any time.
Customers are responsible for any applicable:
Where required, taxes may be added during checkout or invoicing. Customers remain responsible for compliance with local tax obligations.
Initiating fraudulent or abusive chargebacks may result in:
Customers are encouraged to contact Trackqle support before initiating disputes with payment providers.
Customers may cancel subscriptions at any time subject to the terms of the active billing cycle.
Unless otherwise specified:
Cancellation does not automatically delete stored data unless specifically requested or required by platform retention policies.
Trackqle reserves the right to suspend, restrict, deactivate, or terminate subscriptions, tracking services, plugin licenses, integrations, or platform access if a customer violates the Terms of Service, engages in abusive activity, operates prohibited websites, attempts to misuse the platform, or fails to comply with applicable laws.
Certain enterprise customers may operate under separate negotiated agreements, invoices, or contractual terms.
Where separate written agreements exist, those agreements may override portions of this Policy.
Trackqle reserves the right to update this Policy periodically to reflect:
Updated versions become effective upon posting unless otherwise stated. Continued use of the Services after updates constitutes acceptance of the revised Policy.
Trackqle services may not be used for illegal activities, phishing, malware distribution, spam operations, fraudulent activity, copyright infringement, unauthorized data collection, adult content platforms, or any activity that violates applicable laws or regulations.
For billing, refund, or subscription-related questions, please contact:
Trackqle
Mumbai, India
Email: support@trackqle.com
Website: https://trackqle.com
